Business process outsourcing may seem like a simple enough job or industry, especially considering how much the industry has boomed in recent years, but not understanding how it works can lead to more headaches and hassles than you can imagine.

Margins are tight these days, even though the worst of the Global Financial Crisis is behind us, there is still little room for manoeuvre and everyone is looking to cut their overheads without cutting...

Call Center Outsourcing offer wide range of benefits to the consumers. Call center India has grown so much that foreign companies prefer Indian call center companies for their outsourcing work. A call...

Every year the competition gets tougher and business keeps getting more cutthroat. To stay ahead of the game, you have to innovate and do things differently, you need to look at the big picture and ch...